Acana

Most products have a 24/48 hour preparation time. It is still possible for your order to go out on the same day if it only includes immediate delivery products and is paid for before noon. Delivery time depends on the selected carrier and destination country. Please note that the times listed are indicative and correspond to working days, excluding weekends and holidays.

*We are not responsible for any shipping delays from transport companies 

Link to your shipping policy.

Delivery time is from 3 to 10 working days

We have a 14-day return policy, which means you have 14-days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at woof.meow2023@gmail.com. Please note that returns will need to be sent to the following address: SPARTIS 13, STAUROUPOLI, THESSALONIKI, 56430

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Link to your returns policy.